Human Resources Science
The Bradford Factor Rationale
Devised at Bradford University School of Management, the Bradford Factor recognizes that frequent short-term absences disrupt operational workflows far more severely than infrequent long-term absences.
- Case A (1 spell, 10 days): A planned medical recovery: $B = 1^2 imes 10 = 10 ext{ points}$. Shift managers can arrange planned temporary coverage with zero daily chaos.
- Case B (10 spells, 10 days): Ten unexpected Monday call-outs: $B = 10^2 imes 10 = 1,000 ext{ points}$. Causes severe emergency shift scrambling, expensive overtime, customer delays, and team resentment.
Explore turnover reduction in the Turnover Cost Lab.